[sshrum]

I just sent in my 6700 for another (refurb) 6700. Problem was the refurb was also defective (audio jack issues; same problem I've always have had with the 6700s). I called up the insurance co, informed them that the replacement was defective, they transfered me to another rep, who indicated that the refurb'ed 6700s were on back-order. I asked if it would be possible to get a new unit to avoid the problems and she indicated that I could get a new unit but it would be a 6800.

Ta-Da!