Quote:
Originally Posted by canospinach
"As Advertised" leaves a lot of room for interpretation and perspective. In my professional opinion the Mogul is exactly "as advertised", if it was not then there would be lawsuits against HTC and Sprint.
"buyer beware" is the term you take when you make a purchase. It is upto you to be sure you have done your research and are getting the product you are expecting. As consumers far too many blame the retailer/manufacturer for their unrealistic expectations.
its clearly a little childish to say that "Sprint owes us money because i made a purchase i am unhappy with".
Here is a simple solution, if you are unhappy with your handset or service, change it.
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Actually, you're wrong. When a product is advertised with specific features, then it must provide the features upon sale unless otherwise stated. This is the basic fundemantals of the Consumer Protection Act.
If you buy a new car, wouldn't you expect it to drive? Have windsheild wipers that work? No exhaust leaks? Of course. And if any of those things are happening then they are fixed IMMEDIATELY.
If you buy a an HDTV with a card reader in it, wouldn't you expect the card reader to work?
Sprint has a documented and self-admittedly BROKEN device with many issues. Even the Washington State Attorney Generals Office thinks there is merit to the claim. My filed claim to the WA-AGO started an investigation. The AGO has dispatched an inquiry to Sprint in VA requesting full disclosure of the situation. Unfortuately, Sprint can refuse. They are only required to divulge the info if subpoenaed by a court. But if they offer resistence, I imaging that would only singnify to the AGO that something IS going on, and then they may take it further.