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Old 12-31-2009, 08:25 AM
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Re: Does Sprint offer the Moment as a replacement for the Touch Pro?

No. Its not on the list of phones HTC will pay Sprint for to replace the TP.

And yes. It took 3 calls to tech support and 2 visits to the store for the manager to give in and give me the Moment. Tech support, or one of the other 5 areas I talked to on the last 48min 38sec call had to make a note that managers can override that list. I actually turned down the TP2 and told them I would accept the "down grade". Especially since I paid $400 for the TP since I got full discount but no rebate.

FWIW, I've been with Sprint for over 10 years so your experience might be different.
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