|
Re: Sprint replacing Touch Pro with Touch Pro 2!
Quote:
Originally Posted by lgmayka
The online advance exchange site has been permanently decommissioned:
---
Dear Valued Sprint Customer:
Thank you for your interest in Sprint's Self-Service Phone Replacement web tool. The web tool was decommissioned on December 11, 2009. Your phone repair needs can now be met through one of the following methods:
All customers can visit a Phone Repair Center to have their handset diagnosed and solution provided. To locate the nearest Sprint Phone Repair Center visit Sprint.com/storelocator and select Phone Repair Center Search.
Corporate-liable customers also have the option of getting phone repair support by contacting Care.
Business Customers can call our Premier Care solutions groups by dialing *2 from your handset or at 800-927-2199.
Business/Government accounts with an assigned representative can contact their respective Dedicated Care Specialist.
---
|
From a stock finance standpoint this is a good decision. Make it harder to exchange phones, save money. As a TP owner this friggin blows! There is no service center anywhere around me! At all! Like the Sprint website can't find one within 50 miles of me. I live close enough to Idaho Falls you would think there would be one there! I don't like to call in and talk to the sprint people either.
Last edited by Table83; 12-29-2009 at 12:38 AM.
|