Quote:
Originally Posted by supdawg
Has there been cases where a claim was denied because of a false positive?
|
Yes. Back in the 6700 days, my wife's got stolen. We paid the $100 or whatever it was back then and they sent a refurb. The refurb had all sorts of issues, right out of the box. We took it to the Sprint repair center, and they refused to even do anything because the moisture sticker was indicating water damage. Mind you, we had just barely received this and took it straight to the repair center about 5 minutes after powering it up.
They wouldn't budge on it. So I was furious. We were out of contract at the time too. I called up Sprint to cancel my account, but retentions sent her a Mogul.