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Re: Touch Pro replacement through Ashurion.
It seems carier dependant, also availability of refurbed TP's
Try the website, you can start your legitimate claim, and get to where you find out what they are replacing with, then decide to finish processing the claim or not.
I broke the power button on my Vogue and waited untill it showed the diamond to get it replaced.
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I'm mostly a taker not a giver! but If I did help with my constructive criticism.... hit the thanks 
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