[DLambert65]

Thank you both for your replies.

I called Verizon, and as I suspected, it was so simple, it's embarrassing. The rep had me remove the battery and put it back in. She called it a "soft reset." Slapped the battery cover back on and I was back in 3G.


At 45, I just finished my first two years in college. ALL of this technology is so new to me and a bit overwhelming. Thank God for this forum. I'm learning so much here, but please forgive me if my questions seem a bit silly. I'm just trying to catch up with the rest of the world. lol


As for the computer, I am going to try restarting is in safe mode right now. Wish me luck.