[.mak]

I received a replacement device from Verizon today and was pshyced to get it unlocked and flash a new ROM, then HSPL told me that I had to pay to unlock another device, or contact the vendor if it's a replacement device.

I submitted a ticket and requested help at the HSPL site, but is there a faster way to get this done? I'm anxious to get my phone updated unlocked and because I'll be away from the computer all week.