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If you are running AS4.5 then try this next
1. Backup the Outlook data file (export to a personal folder file).
2. Completely remove Outlook from the machine. Do this from the control panel, add/remove programs rather than the office disk.
3. From the original office disk, re-install Outlook.
4. Go to Settings, Control Panel, Mail, Show Profiles, delete your old profile and create a new one.
5. Start Outlook and import the file you originally exported in step 1.
6. Start ActiveSync on the PC and select File, Delete Mobile Device.
7. Connect to your mobile device ande create a new partnership - Voila ! Problem solved !
If your not running 4.5 yet, update it first.
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