[ChrisH09]

I have always pondered why Sprint Repair Centers don't have replacement phones in stock. I used to be with Verizon and they always have phone in stock for replacements. I went through a huge ordeal with Sprint on how there way of thinking sucks. I don't have time to wait for a replacement phone to show up at my door, and it cost more to send it to me that to have a huge shipment sent to the stores. I have never like replacement phones, they tend to be in worse shape (Physically) than the phone that I was about to turn in to them. For example I had a Touch Pro Advanced Exchanged to me, got it and took the plastic protection stuff off the screen to find a 2-3inch piece of tape going from half the screen to the middle button down by the call/end buttons..also the slider was grindy and rough to open. I instantly sent it back and called up Sprint and told them about it. Luckly a few weeks later I went into the store and talked to the guy I bought my phones from and he somehow upgrade me to the Touch Pro 2 without any cost...and to my suprise...It was a brand new in the box phone, not a refurbished unit. I understand some people take atvantage of this option, and sadly Sprint took it away...but what I would like to see out of it is Sprint sending phones to the Retail locations so us sprint users don't have to spend our time waiting for a phone...if Verizon can do it, so can they. And to add to this post...The Touch Pro was a horrible phone...and I'm guessing most of the replacements people were doing was on that phone...