Re: Sprint replacing Touch Pro with Touch Pro 2!
I am having issues with my TP yet again (first one screen died third day, second one keyboard died within 2 weeks then third one reset constantly and now this one is resetting and locking up occasionally). Multiple hard resets etc and it just won't go away. I went into the store multiple times and since they didn't actually see it resetting or locking up they refused to replace it (I only wanted/want another touch pro). So I called them multiple times and finally got them to replace it. The guy on the phone was a complete jerk. At first wouldn't let me get a replacement TP and said I had to replace it with one of 3 phones (2 palms and something else) the one with windows mobile on it was a complete pile of crap. He was extremely rude, but eventually when I started to get angry agreed to send me a new Touch Pro. What the hell is wrong with sprint lately? I didn't even ask for/want a TP2 and they act like I'm trying to scam the system by getting a working phone.
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