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I have asurion insurance for about 5 years ... actually since Verizon bought out Cellular One here in Albany. Today I replaced my 5th Insurance referb 6700 and when the tech person tried to call the the replacement headset that I had problems with ... that I activated yesterday evening when I got home from work, I call Verizon not Asurion and talked with them, the Verizon tech discussed the information with the Asurion rep and thats when they attempted to "probe for problems" some of you call trouble shooting. Well ... in the middle of it session, my Radio died ... and she could not call the phone ... and I could not call her ... She said since this is your 5th insurance replacement of the same phone, we will just send you the next model.
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