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Old 12-18-2009, 10:48 AM
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Re: Can't do a hard reset

Quote:
Originally Posted by boggsie View Post
I was trying to imply just the opposite. When the phone is off and you press (Vol-Down+D-Pad+Power) the ROM has absolutly nothing to do with the behavior. At that point you are interacting solely with the BootLoader (BL). You seem to have indicated that you loaded a new ROM and the behavior of the BL of your device changed ... which should not be the case.

With the power off (completely off, not in hibernate mode) you should be able to press (Vol-Down+D-Pad+Power) and get a prompt to wipe your personal information.

Best regards,
-boggsie

I have a SPRINT stock rom (ver 2.01.651.6) and I power off (holding the power button till it says that 'power will be turned off, and you may lose data ......" ) and then tap yes. After it powers off, sometimes I wait mins or hours then I try to use the 3 buttons to hard reset. But to no avail. The TP just powers back on with the Touch Pro word then sprint splash logo, then MW 6.1, then launching TF3D then Today page. I can only reset using the CLEAR STORAGE program. Do you or anyone have any idea why I can't hard rest using the buttons? I don't seem to be the only one that can't hard reset with the 3 buttons (see several post above from DRJONZ)
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