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Old 12-16-2009, 09:50 PM
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Re: Storage Card Issue

Quote:
Originally Posted by Dorenda View Post
I just bought my Touch Pro 2 on Saturday. My phone was working fine and all of a sudden 2day it won't read my 8gb storage card. Advanced Tech support told me that since my storage card came from a Touch Pro it wouldn't work. Then she told me that it needed to be formatted. After I explained to her that I'm no fool and that I knew what I was doing she hung up on me. Has anyone else had this issue?
Yeah, you are correct that was bad tech support information....I transferred my card right from my TP to my TP2 without any issue. Do you have access to a card reader? Pull the card and test if you can "talk" to it form a PC first, then copy the data off and go ahead and format the card and that should resolve the issue.

If you cannot see the card contents from either a PC(card reader), or another phone, then the card is bad and needs to be replaced.

Either way...good luck.
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