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I've had SERO on two accounts for a few years and it has never shown unlimited text but I've never been charged for it. He probably has the unlimited text and because it does not show he (and CS) is assuming it must be added. I think I had called about it when I first set it up and they said it was some how built into the plan.

I think it depends on how it was added and which system as to whether it shows up.

EDIT: I forgot as noted in a replay above it does show up under usage details. I'll bet he still has it.