After 3 replacements, I gave up Seidio is a great company and spot-om with most of their products. In this case, pun intended, the top piece never snapped into place.
Found one on ebay and the design of the top has the top and bottom snapping into place instead of the corners. Instantly made me wonder why Seidio didn't use this approach. The rubber feel is there as well and no more bulkier than Seidio Innocase. It was only $8.95 with free shipping!
I still highly recommend Seidio and they defitnitely get high marks for service. Whole RMA process was quick and efficient, no extra charges.
This is what I eventually chose and just got it in today!
http://cgi.ebay.com/ws/eBayISAPI.dll...=STRK:MEWNX:IT
Quote:
Originally Posted by george919
I received my case and I love it! I think it gives the phone a nice look. Anyways, the top piece was not staying down (sprint version). I called support and they are sending me another case. There was no fuss or hassles. Great service!
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Quote:
Originally Posted by JZ*
I too have a faulty top section,  which leads me to believe that the design is flawed; the side that does not snap down is the really "thin" side, so it is not as firm as it should be, thus causing the top side to not fully lock down (I hope I am wrong as they are replacing it)
To answer the question...I asked if they were sending a RMA...the rep just said they are replacing it...so I assume that I am getting another case without the need to send back...I just hope it fits, and they get their act together...$50 is a lot for this combo... |