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Re: 5TH SPRINT REPLACEMENT... WHAT DO I DO???
Honestly, I work in Service and Repair at a local Sprint store, We have replaced over 100 TP with TP2's.
One was returned due to compatability issues with BT and door locks for houses.
We have had ONE come back for software issues and turns out to be his card.
Simply replacing his card fixed his issues. That is my suggestion for Resolution.
(FYI, Care is only allowed to send 3 devices via advanced exchange. after that you are required to go to a Service and Repair location.)
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