[dkpike]

I've been with Sprint for 6 years now - generally happy witht he phones, plans etc. They do project an image of incompetence though. The email newsletter, Sprint supposedly customized tot he subscriber. Well, for over a year, the one I get has someone else's phone number, their phone model, etc. - so the info and offers do not relate to me. I've contacted Sprint, and they tell me my online profile must be wrong. WRONG - I log on and everything is correct. What's wrong is their ability to do the job right, and their total denial when they do it wrong. I'm frustrated withthe attitude I get fromt hem more than anything else. I want to shout - is anybody out ther at Sprint listening?