[BooDaddy]

Between Verizon and Sprint (ceteris paribus), I wouldnt leave sprint for Verizon. I was with verizon for around 8ish years. Hated them the whole time. I have been loving Sprint every since I left VZW back in September. Never looked back. Even if Verizon price matched Sprints plans I would not go back.

Heres some reasons:

First and foremost, everywhere I have went, Sprint has had equal coverage as Verizon. The kicker? Sprints data speeds are normally 2 to 3 times faster than I had EVER seen on VZW. Sprint speed kicks ass...plain and simple.

Secondly, Verizon has HORRID business practices. They nickle and dime their customers to death. They lock out features built into the phones, then want to charge you to have those features available. Remember the OBEX ordeal a few years back? What about GPS on their smartphones (until recently). Oh, and forget about having aGPS unless you either sub to a data plan, or their Navi service.

Thirdly, Infrastructure. Verizon hasnt done jack squat to improve services in my area. There were tons of dead spots, each time you would report them, they would say "yes we are aware and are working diligently to solve the problem". I call shenanigans. The only reason I stayed with Verizon was because I thought they were the best provider in my area. Boy was I wrong. 8 years ago, Sprint wasnt that good in this area. Heres a kicker: Sprint has spent the last 8 years IMPROVING their network here!!! Verizon...nadda. I guess VZW figures, hell, what we have is good enough. Sprint has already been playing with WiMax, and other 4G technologies in some areas. Whats VZW done? Nothing that I am aware of.

Fourthly, customer service. Everytime I called VZW I always hung up the phone pissed off somehow. I got tired of hearing some ghetto fabulous operator try to tell me that they couldnt do anything for me. Oh, and you can forget about them EVER calling you back like they said they would. I would always get "I will discuss this with my supervisor and call you back...blah blah blah", and never get a call back. Going to the stores was just as ridiculous. The first thing they would do is blame ANYTHING they could on water damage. It got to the point where they wouldnt even let you tell them what was going on, they would pop the battery cover off, and say "yep, water damage, you'll have to do an insurance claim".

Granted, I have only been with Sprint for a few months, but I have had nothing but great experiences with customer service. They are always friendly, and will truly do what they can to help. They take ownership of the calls, and if they cant get you a solution, they will find someone who can. Going to the local store is just as nice. Its always busy in this store, due to its location, but they sign you in, put your name on the board, and as soon as they get to you, they meet you on the floor, shake your hand and begin helping. Call me old-fashioned, but I like that. I had some issues with my original Touch Pro, and they did ALOT of fix it. I never even seen them try to look for the darn water damage sticker. I actually feel like I am getting my moneys worth on the TEP i pay for each month.

From what I have read, Sprint used to have janky customer service. But from my few recent months of being a Sprint customer, I have to say, they must have did a 180 in their customer service department. They have always been excellent when I needed help, more so than I had EVER received with VZW. I hate VZW.

But then again, the above is just my opinions and experiences.

EDIT: OH yeah! Forgot to mention. What the heck ever happened to VZW's big annoucement a few years back of their "Open Network Initiative" where they were promising "any device" on their network? That was another reason I was hanging on to VZW, hoping to be a part of that open network. Again, another one of VZW's empty promises.