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Old 12-09-2009, 05:56 PM
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RockChalk
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Re: TP2 $199 on SERO

Well here is the latest

I got an email asking me which line I was upgrading and I gave them mine. This was the same number I used when placing the order. Got another email the next day stating that line was only eligible for a $75 credit and my order total would be $274.99. I checked Sprint's website and sure enough my elgibility was reduced down to $75 and another line I had got the full $150 elgibility added to it.

I called Sprint for an explination and after getting transfered three times they said the oldest line gets the full elgibility first. I told them when I placed my order it had the full credit available to it and not my other line. Basically they said sorry nothing they can do. I would have to cancel the line and open a new line in order to change primary lines.

I emailed Accenture and told them just to upgrade the line that was showing the full elgibility. I am a premier customer and will probably be fighting the same battle next year when Winmo 7 comes out.

Waiting to hear that my order has been placed and my TP2 is on its way.
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