It sounds like that you forced a incompatible driver in when you should not have and now XP is stuck trying to use that driver.

Lets go over the basics:
When in Boot Loader mode the device shows up on my computer as "Microsoft USB Sync". There is no Active Sync connection and there does not need to be one when the phone is in BootLoader mode (Your Tri-Colored Screen).

If it is showing up as something other, such as the yellow "?" you can try moving it to a different USB port. This will sometimes trick XP into thinking it is a new device and load the correct drivers. The drivers should load automatic and not need any disks or assistance from you.

If that does not work you have two options for quick fixes.

1 - Use the SD card flash method noted earlier in the thread. This is very fast but requires the card to be formatted in a specific way. You will also need a way to get the files on the card.

2 - Try another computer. With the phone in BootLoader mode you may be able to do it without loading ActiveSync. If not, just install ActiveSync first, then plug the phone in. Do not try to force and drivers on it, XP will figure it out. Again, there will be no ActiveSync connection while the phone is in the BootLoader. This is normal.


No matter what method you use load the stock ROM for your device first. This way you can get back to a working state before trying to customize the device again.