[blackmagic352]

i dont dial *2 anymore for this situation call directly into advance exchange this will save you atleast 10 mins. 877-345-7895
*2 is just like callin the operator, they cant help u with anything but transferring!!!

i call and just tell them look at the notes in my account, can you tell me if tp2's are insstock. twice out of threecalls they have said no and transferred me higher up.

one of the time the lady even called asurion to see if the were exchanging tp1 for tp2. she was going to credit me the $100 insurance fee so i would have to pay anything. but they told her that they were not. (so she said!)