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Originally Posted by jesus3125;1384L534
I recently buy a HTC Hero and I'm try to activated in my account. My account is a special account offered me by sprint and is a good plan the I don't want to change and when I'm tring to activated the HTC Hero the system asks to me change the plan.
If somebody knows some way to unblock this, I appreciate the help.
Thanks
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I have the same Sprint employee plan that you speak of. You should be able to do the ESN swap over the phone by calling Sprint. That is how I finally got the switch after some difficulty. I first tried to activate my Hero online unsuccessfully. I then tried to do it through a computer chat with a Sprint rep and they tried to pull the same stunt on me (tried to force a plan upgrade). I then tried by calling Sprint and had no issues activating (swapping ESNs). Hope this helps.