Quote:
Originally Posted by Herules
I had a treo 700p and I went thru 5 of those, then this is my 3rd XV6700, I impressed that I know you have boxes of 6700's because they are years old and come on I am just wanting a phone that works, after three to four times he put me on hold and came back and said that it would cost me the 50.00 deductible but he would do it for my situation, I was very suprised also, I am still undecided...
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Verizon is doing this for everyone. I just got my 6800 yesterday for $50, I have been having problems with Asurion(the insurance company) so I called VZW said i need to talk to the best supervisor they had explained my situation to him, and he said they have been getting a lot of complaints about asurion over the past several months about bad phones being sent out and claims being denied. He told me he could send me a refurb 6700 for free, but that he been hearing a lot of problems with the refurbs, or I could go to a local vzw store and pick up a 6800 for $50. He said he would note it all on my account, just go pick it up. When i got to the store everything was as he said, and the store rep gave me a 50 mail in rebate so in the end the phone will be for free if they honor the rebate. VZW is really working hard on their customer retention and satisfaction. The good thing about all of it is my 6700 will still be functional with wifi i can use it as a pocket pc skype phone.