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Yeah, it most likely is a "sorry, we screwed up. bye now" message. In which case I enact my two step plan:
1) Go anywhere else. No more nickle-n-diming me because I paid a ton for a piece of junk they dare call a pda. Back to T-Mobile, AT&T, whatever. Anywhere but Sprint. They need me a whole lot more than I need them.
2) Get a Blackberry. RIM knows how to make a decent pda that works which is a lot more than I can say for HTC who has yet to make one that doesn't have some kind of serious problem or another.
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