Re: TP2 $199 on SERO
Hello all. My TP2 is still within the 30 days, so i decided to call Sprint and see if they would credit the difference. My Father in law actually works for citigroup and luckily has a sprint account so I can return my TP2 and get the deal anyways, but I thought I would see if Sprint would save me the trouble of returning and then reordering. Well after 2 hours of phone tag. They will not do it. I called a friend who used to work for retentions but unfortunately recently left. But he did tell me that Sprint is aware of these posting about corporate discounted phone and people calling in and that they are putting a stop to it and that retentions is not going to put up with the requests, which was apparent with the way the guy on the phone with Sprint was talking. I was extremely nice, and he was very abrupt and rude, but I took it in stride because an attitude wasn't going to get me anywhere. I'm not saying not to try, but good luck!! If anyone has a specific department that might do it let me know for future info. I tried, regular support, sales, order support, tech level 2, and retentions. And ironically every department wanting to do it but they couldn't and passed me over. Retentions was the last place, not that I want to cancel and not that i said i did either, but just as a last ditch effort. So good luck!!
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