[gazment]

I didn't have a sero plan; However, after being an 8+ year customer I told the rep I was very disatisfied with the $30 jump in price from when I switched to my hero. I threatened to cancel my contract and got sent to retentions. After going back and forth a bit I was offered a 20 dollar discount on my plan.

I also got to keep my 20% corporate discount, all my bonus minutes, ect...