Quote:
Originally Posted by AceXMachine
Even if the VLR/HLR is screwed, VZW shouldn't be "trying" to authenticate the phone since it isn't even on it's switch.
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When you roam on VZW they create a VLR for you on their system by forwarding a request to Sprint's HLR.
This is the message VZW gives when it is unable to properly update/create *its* VLR record from your phone's system HLR.
Sprint cannot directly tell VZW to update its VLR. They just do an HLR reload and all the VLRs get recreated as needed.
The most important thing for the OP is Sprint's tech support knows about HLR reload and can do it quickly.