Re: What a Telesales rep offered me on phone help
i highly doubt they will let you add an 8th line to your plan.
they tried to force me to move 2 of my 7 lines to a new plan just so they would fix the billing problem, took 3 hours on the phone with various reps to finally get a manager high up enough to to just fix the billing error without us having to get another plan.
they're being very strict about having more than 5 lines per plan now for non business accounts.
good luck and let us know what happens if you go through with it
|