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Old 11-30-2009, 05:47 PM
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snowglyder
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Re: Sprint replacing Touch Pro with Touch Pro 2!

Finally, a good end to this runaround I've been going through! I was on my 5th TP in 3 weeks. One of those weeks I was stuck with a refurb that didn't get data, and I wasn't getting calls, voicemail notifications, or text messages until hours or even a day later. After I got the refurb replacement for that, and I still had trouble, I contacted Executive Customer Service (can't find the number, just use Google) and they got a hold of the district manager who talked to the store manager of the only corp repair store in town. I had to wait until after the weekend to talk to the manager, but she was a lot of help and replaced my phone with their last in-store NIB phone, since she couldn't order a TP2 through the program. It seems much better. Not overheating, no freezing issues so far. Feels like a much more solid phone. I've had other Rhodium Roms on the TP, but the real deal is much smoother. I think this phone may curb my appetite for Android for a little while longer yet. I'm off to the TP2 forums!
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