[cassith]

Honestly(and I don't mean to pop your happy bubble!), you should have called CS many many times until they made this situation right for you and NOT get sucked back into contract. They always try to push customers who don't know any better into something that can be totally avoided and it's totally wrong. They tried the same crap w/me; my TP1 was finally replaced with a Tour but not before they added very slyly, "We can send that out to you but we will have to extend your contract." I pretty much said that is NOT happening, there is no reason to do that, and she dropped the subject without argument. It may still be ok to try and ratify that if you don't want to be in a contract ?