here's the # 1-866-412-8513 Just tell them you NEED to add a nextel phone on your account.. and byt the way the sprint pick 3, they also have a pick 5. if your plan is 40 or more you nothing for the pick 3 and 5$ for the pick 5. if you plan is lower then $40 you pay $5 for the pick 3 and $10 for the pick 5