[cloudn9ne]

If anyone else is interested in trying you should call verizon tech support and state that you would like to switch to a verizon phone and ask what your options are. If they offer you a verizon tp state it does not have enough ram to function as you are accustomed to and if they offer you a diamond state you require a physical keyboard. I did a *228 before I called and they said it looked like I knew what I was doing to trouble shoot my phone. Also state you did a hard reset and explain the steps you followed. I did not even have to haggle to get my TP2 it was offered up front even with alltel touch pros in stock. Hope this helps.