[worshipNtribute]

Hey guys, just got a new TP2!

I've never had my touch pro replaced and have had it for about a year. I'm also on the SERO plan. I called the service number and talked to them.
I told them I was getting dropped calls in my house when I still had bars and that when I tried to do full charges (when the battery was below 30-40%) the phone would lock up and a few soft resets / taking the battery out would fix it, but sometimes it has stayed locked up for over an hour.

They transferred me to tech support, I repeated what I said, and the lady tried talking me into getting a new phone since the touch pro has been flagged as a defective device. I was offered the TP2 and the Pre (the lady was suprised, she said they were taken off the list until recently) and I asked for the TP2. It'll be here on Monday.

This quells a few rumors.
SERO customers can get their phones replaced.
First time TP replacements can happen.
TP2 is definately one of the phones offered to replace the TP.