[gt668]

just got my replacement yesterday and it had small scratches on the buttons, my original had none. I went from Fed Ex to nearest Verizon store and showed the manager and he said it is supposed to be new and to ignore the "like new" sticker. I showed him my old phone that I kept the buttons perfect on and he said no problem we'll send you a new one. Now it's been a few days to get this one and a couple more to get another. The biggest pain in the ass is the setup on these things. I'm doing minimal changes on this since it's temporary.