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Originally Posted by ahearn
What are you saying? Is Verizon replacing "bad" phones with "fixed" phones? Isn't this the same old "solution" -- replace the phone and get you off their back for a while?
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Yeah bro, uh you seem a little excited, but like:
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Originally Posted by froader
I wonder if you can get any details out of them. What exactly is the problem and how has it been fixed.
This isn't information that they will publicly volunteer. Imagine all the TP2 and Imagio users who have this problem but, don't do anything about it because of the run-around it typically takes when you call in.
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I dont think they are just going to offer up info about some imaginary problem (that they dont want to admit) just to 'get me off their backs' for a little while. I didnt solicit any information about 1x problems, I spoke nothing of that. In fact, when they told me of it, I merely responded with uh huh's. Keep in mind that the premise for the contact had nothing to do with the coverage/service of verizon and this was an esculated executive department, not some call center supervisor.
But really all that they said was, there was a problem with local data service in S.F california area and the new phone that would be sent to me by monday would be a Brand New Phone, one with the updated hardware/software for fixing the issue with 1x getting stuck with no 3g.