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Old 11-22-2009, 12:48 PM
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raptorjet22
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Re: Signal strength drops randomly

I had a similar problem with my Touch Pro with the signal strength cycling up and down repetitively at certain locations. I would see it cycle from no signal to 2-4 bars every couple of seconds. I called my phone using a friend's phone and never got a ring. I tried sending text messages and never got it.

When I took it to the Sprint store, my phone suddenly started working and I would finally get the text messages that were sent when I was at home. Although, I did notice that my signal strength was low compared to all the demo phones they had in store. The funny thing is, I live less than a mile from the Sprint store. I had the tech take a look at it, and he performed a diagnostic test the radio on the phone. The phone failed the signal strength portion of the test, so it was defective. This was what led to a series of refurb replacements each week for the next 5 weeks until they finally gave me a new Touch Pro 2.

To sum it all up, take it to the Sprint store (if there's one near you) and have them perform the diagnostic tests just to make sure you're phone is working properly. I know I'd rather have a peace of mind knowing that I can blame it on the CDMA network rather than the phone (which is fixable by getting a replacement).
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