[mulhiny]

Seems to me like the Treo Pro would be an upgrade to the Mogul. The Mogul was a gimped device with only 64mb of ram..I'd take it. Heck, Moguls aren't worth very much. You see them here on PPCgeeks for sale for anywhere between $40-75 all the time. I mean don't get me wrong, I've certainly have had my share of bad customer service with Sprint, but I'm curious as to what more you want them to do. Are you looking for a Touch Pro? I just don't think you will find greener grass by leaving. I don't know exactly what Verizon's policies are, but I wonder if they would be willing to just keep replacing your 2 year old device and then offer you a free upgrade.