[Scoob]

I plan on staying with Sprint as long as possible because I'm on the Sero plan- which I know isn't the best for Sprint since my plan is so cheap.

I don't know if this happens at other carriers or stores but what does bother me is the poor customer service at the Corp stores.

I've had my phone looked at twice and both times, even with when my replacement phone was available for pickup- I still ended up waiting an hour. Yesterday I waited an hour with an appointment! Meanwhile, the reps seemed to be doing anything but helping the customers waiting. I even saw some brushing off new customers. In the end, I got my phone 15 minutes after closing and there were still 3 more people on the appointment queue. That kind of business model hurts customers and sucks for the employees who had to stay late...