Quote:
Originally Posted by sanjsrik
You need to call executive support. Look it up and I'm sure you'll find it.
|
Wow, thanks for the suggestion! I just called, and I must say, I'm very impressed by the excellent costumer service! The rep was very understanding, I was put on hold, he called the manager at the store whom will now be "trying" to get the TP2 for me. If I don't hear back from him, or if I don't get the phone, the rep at executive support encouraged me to call him back until we get this issue resolved. He will call me back on Wednesday to follow up. Wish all Sprint's customer service was like this!
