Quote:
Originally Posted by liriel
Not sure about Telus, but Bell agreed to waive all but $100 of my unexpected tethering charges as a "goodwill gesture".
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Just got off the phone with telus. Apparantly you get a "one-time credit" for data charges of smartphones so if you make a "mistake" they can credit almost all the charges but only for one time.
For my $2000 bill, the tech guy brought it down to $150 + tax so it's pretty good. He said that the reduction in the charges he can give me is ranked depending on how much the total data charge is.
So I'm guessing if you got dinged $1000 for data, they can bring it down to $75-100 for one-time. ($500 -> $25-50, etc)
Damn telus, hopefully this fix will be permanant cause I don't wanna go through all that again and prob pay a couple grand next time.
They now have tethering included plans but I'm not gonna give up my $50 student plan for that...