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Old 11-20-2009, 12:02 PM
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jhw549
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Re: Internet Connection dies on Sprint TP2, necessitating hard-reset, 4X in 10 days

Nope, no unlock, I have some tweaking programs on there but they'll disappear before I bring the phone in...
I just spoke to the store, tech support told me they opened a ticket so I can just go in and swap the phone out without issue. It turns out it was an ordinary support ticket and nothing was mentioned of a swap out. The manager of the store says they'll have to do the normal triage techniques, what that says to me is that they're going to hard-reset it (which does fix the problem) and send me on my way. This is NOT acceptable....

Once again Sprint gives me the run around...
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Device History: Sprint HTC Touch Pro2 w/ EnergyROM Leo WM6.5, HTC Touch Pro, HTC Mogul

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