tried the 8778096696 number about my split apart replacement, and since it was my 3rd, he cant work anything over the phone, now I have to go to a sprint repair center, one of the few I havent tried thankfully, and the one I have been going to for 10 years, to have them look at it. I have avoided them because as a 3rd party they seem too overly commission driven and I have had good reps and reps there that were like, meh, call assurion... I PRAY that they have some pity and just put me in a TP2, I am just bewildered that I spent top dollar on a laptop that I use EVER DAY for 3 years and have had no major issues with, I spent top dollar on phone that cracks apart in a matter of months of gentle care and now I have to chase my tail and get crapo refub after crapo refurb.... still trying to keep my cool.
