Quote:
Originally Posted by psycho_maniac
sounds like they dont know what the F they are talking about. im gonna bet the phone that miles has is gonna be the same phone with no radio update or anything.
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I am very suspicious myself. The last reply was very general when asking what the HELL was fixed. I will try to be positive, hoping that the new phone will magically be fixed. I will definitely post the results.
Dear froader,
I appreciate your interest in learning more about the software update for the HTC TOUCH Pro 2 handset. My name is Jeriann and I am sorry to say that I have thoroughly reviewed our database and the manufacturer did not share the specifics of the changes or adjustments they made with the recent software update. I regret that I am not able to tell you what adjustments have been made.
froader, I hope that this handset will work out for you. Please let us know right away if you have any issues with your handset.
It was a pleasure assisting you today, froader. We appreciate your business and thank you for using Verizon Wireless. Should you have additional questions or feel your concerns are not resolved, please reply to this e-mail.
Sincerely,
Jeriann
Verizon Wireless
Customer Service
If you have received this e-mail in error or are not the intended recipient, please notify us immediately by replying to this e-mail and deleting it and all copies and backups thereof. If you are the intended recipient and are a Verizon Wireless customer, this response is subject to the terms of your Customer Agreement.
-----Original Message-----
From: ---------------------------
Sent: Thu Nov 19 15:57:35 PST 2009
To:
wfmweirt@HQ.VerizonWireless.com
Cc:
Subject: RE: Other (WFM49792367)
Thank you very much Nikkie!
I greatly appreciate your assistance in getting this out asap.
I am very curious to what the updates or changes are to alleviate this problem. Any information you can send will be great.
Thanks,
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