[mgdking]

Well I emailed earlier today and just now they called but I missed it. So they left me an email. When I emailed them all I did was copy and paste the exact same thing you did froader. I hope you dont mind? Anyways here is the email.

Dear mgdking,

Good evening, I am sorry to learn you have experienced and issue with your wireless device since you purchased it. My name is Norbert and I welcome the opportunity to address your concerns regarding your wireless device. I attempted to contact you directly in order to address your equipment concerns but I was unsuccessful. I left a message to confirm my call.

The issue you have described may need to be duplicated with a live representative, as troubleshooting equipment via E-mail is extremely difficult.

Please contact our Customer Service Department at 800-922-0204 from a landline phone to speak with a representative who will walk you through step-by-step instructions to troubleshoot the issue. Please have your wireless phone fully charged and available when you call.

Thank you again for your email and the opportunity to address your equipment concerns. I hope you continue to find the “Contact Us” section of verizonwireless.com a helpful option to resolve any issue you may experience the first time you email us. We appreciate your business and thank you for being a valued Verizon Wireless customer.

Sincerely,

Norbert
Verizon Wireless
Customer Service

If you have received this e-mail in error or are not the intended recipient, please notify us immediately by replying to this e-mail and deleting it and all copies and backups thereof. If you are the intended recipient and are a Verizon Wireless customer, this response is subject to the terms of your Customer Agreement.

You have got to be kidding me!!!!!!!! Maybe I will try and email the guy your dealing with froader. Then maybe I wont get this run around!!