[farhaat2007]

okay so i was elgiable for an upgrade on 12/1. I call customer service to do it early, and they said i have to wait till 12/1. I was angry and called the cancellation department and he reversed my elgiablity and so i can upgrade. He told me to do it at best buy so i wouldnt have to do the mail in rebate and said I can keep my $30 sero plan. He said all they have to do is call it in. He told me he did an upgrade a week back and kept that customers $30 sero plan and told me not to worry about it. So i just have to wait until I get the money to upgrade and see if they will upgrade my phone and keep the same plan.