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Re: Future of SERO
I think for me also, it has to do with customer loyalty. Yes, loyalty does depends on getting a great package. Would you try to raise the price and hope for the best that some of your clients would stay anyway or would you let the customers keep the good packages that they have and make the small profit from those customers very slowly over time? I don't think in this ultra competitive market they can afford to lose any more customers. Beside, I ve been with sprint since 2002 and probably wont ever switch unless they start taking everyone off SERO or limit the phones so much (i am a WM phone type so as long as i can use most of the latest WM phone). I believe that I am should be entitled to something at least for customer loyalty.
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