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Hmm, def check with a diff CS person, that could be trouble though, I havent even had the plan for a full month, but my w is having an issue with the screen, the top layer of the screen is pulling apart from itself, so I was going to call and get a replacement but if they wont forward the feature I might just go to sprint cause they have amazing sero plans right now for about half of what I am paying verizon for. So keep us informed.
PH
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