Quote:
Originally Posted by Silent Assasin
The issue is that Sprint enticed customers to subscribe to their service because of the great their plan (SERO), now I agree that WE have been getting over on them, however, if the plan gets phased out, they have to expect to loose a lot of those customers as well.
Lets face it, their coverage is nowhere near as vast as AT&T's or Verizon's. I specifically signed up to them because of the SERO plan. I will seriously have to weight rather I would remain or go to other competitor.
This is not the time for them to nickel and dime it's customers. They are already laying people off and now they may alienate customers instead of trying other innovative ways to provide better service w/Out raising costs.
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They never enticed customers to the SERO plan. It was for employees. So your willing to go to another provider and spend 40 or 50 more a month on a plan? They are not alienating customers, these customers shuold not have even had the SERO plan from the start. Just be happy you saved alot over the past few years on a SERO plan. I have not had any coverage issues with Sprint. Alot of people I know have ATT and the iphone and they complain about dropped calls all the time.