[danny6514]

it was 2 years ago when I got my first PPC, the Mogul. genius enough, I used data without a data plan, and as a result, I got a 1000 dollar bill. I called Telus and "acted dumb." First the customer representative told me there's nothing they can do, but I insisted on talking to the manager or whoever is in charge. They switched me over, and who knew, it worked and they deducted my data usage charge with the condition of adding the 15 unlimited IM addon. Acting dumb works, sometimes.